CISO Marketplace Frequently Asked Questions (FAQ)

CISO Marketplace is a cutting-edge platform dedicated to providing comprehensive services, tools, and resources specifically crafted for Chief Information Security Officers (CISOs) and cybersecurity professionals. We aim to bolster the cybersecurity posture of organizations by offering a wide array of technical assessments, vCISO services, and more.

While CISOs are our primary focus, IT managers, cybersecurity professionals, and organizations eager to fortify their cybersecurity measures will find immense value in our offerings.

Initiating your journey with us is straightforward. Navigate to our Sign Up page, provide the necessary information, select your preferred membership plan, and delve into the diverse offerings of our marketplace!

Our CISO membership unlocks exclusive access to a treasure trove of resources, tools, coveted service discounts, partner privileges, consulting hours, job board accessibility, and much more. Delve into the specifics of our membership benefits on our Pricing page.

Certainly! We provide a trial period for new members to experience our offerings firsthand. Connect with our support team for more intricate details.

Yes, you can upgrade or downgrade your membership at any time. When upgrading, you’ll immediately gain access to the new tier’s features. If downgrading, you’ll retain your current tier’s benefits until the end of your billing cycle, after which the new tier will take effect.

Absolutely, you have full control. You can opt to cancel your membership at any time, noting that the cancellation will reflect from the forthcoming billing cycle onwards. For more information on cancellations and refunds, please check our Refund Policy.

Your data security is our utmost priority. We employ robust encryption and adhere strictly to top-tier security protocols, ensuring your information remains confidential and secure. For more details, please refer to our Terms of Service.

We embrace versatility in payments, accepting major credit cards, bank transfers, and even Cryptocurrency, catering to various global currencies. For alternative payment methods, feel free to consult our support team.

We warmly welcome MSSPs and MSPs to our platform. For vendor registration details, please visit our Vendor Sign-Up page.

Our referral program is designed to reward CISOs for introducing fellow CISOs to our platform. Successful referrals leading to sign-ups and purchases earn the referrer enticing benefits, such as membership discounts or complimentary months.

We are unwavering in our commitment to user security and privacy. Our platform is fortified with stringent security measures and compliance with standard data protection regulations, ensuring your information remains safeguarded. For more details, please refer to our Terms of Service.

Yes, we are rigorously compliant with all pertinent industry regulations, including GDPR, CCPA, and other data protection laws, vigilantly adapting to regulatory evolutions to maintain our standards.

The Master Service Agreement is the overarching contract that governs the relationship between CISO Marketplace and our clients. It serves as the foundation for all Statement of Work (SOW) documents derived from services purchased through our marketplace. This agreement outlines the general terms and conditions that apply to all services provided by CISO Marketplace.

Our refund and return policy is available at https://cisomarketplace.com/refund_returns. This document outlines our policies regarding refunds, cancellations, and service satisfaction guarantees.

We continuously update our content to ensure it reflects the latest cybersecurity trends, threats, and best practices. New resources, webinars, and courses are added regularly, and our AI tools are updated to address emerging security challenges.

Our support team is readily available to address your queries. Contact us at [email protected] or explore our Contact Us page for more detailed communication channels.