Quality Improvement


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Sometimes meeting the bare minimum is enough. Like passing your driving test – you get your license regardless of whether you aced it or only just scraped through. Other times, you want people to go above and beyond. Like when your friend gets you a thoughtful gift for your birthday instead of a pair of socks. Going beyond the bare minimum is important when talking about your product quality. Sure, you’ve got quality-assurance and quality-control measures in place, so products or services are of a certain standard. But what about raising that standard? That’s where quality improvement comes in. It’s a continual process of raising your standards and striving to improve, and this course will help you get started. By the end of this course, you’ll be able to: • Explain the benefits of quality improvement • Compare different quality-improvement methodologies • Follow the stages of quality improvement Why take this course? We all want to strive to be better – not just to meet expectations but to raise them. This course, suitable for business owners, leaders, and operational managers, will help you do this by implementing quality improvement. You’ll learn the different methods you can use to constantly improve quality across your production process. 10 mins | SCORM | Takeaway Tasks


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